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Dear Sir/Madame |
I have recieved my order cheers i would like to say how reliable and quick your service was and i will recommend it to family and friends.
>Just to let you know that my boyfriend was thrilled with his present!
>Thank-you so much for all your help, I will certainly be recomending you to
>anyone who wants some sunglasses!
I recently purchased a Pair of Oakley Sunglasses from you. I had a few questions before I bought them and sent you an enquiry email which you returned by telephone the same day. I spoke to Jacqui who was extremely helpful, friendly and very knowledgeable on all aspects to do with sunglasses in general. I received my sunglasses through the post the very next day without any problems. I would like to take the time to praise the service that you as a company have provided. I have lived in this country for the past seven years and the UK, in my experience, has a very poor level of customer service. I would now have no hesitation at all to recommend your website and service to my friends and anyone else who is trying to purchase glasses or sunglasses.
Thanks once again.
I appreciate your help in this matter and would like to say that your customer service is excellent and it is nice to deal with a professional and helpful company. I was a little wary about buying prescription sunglasses on-line but I would certainly recommend you to anyone.
Many thanks again
Mrs Clair Parsons
I got my glasses yesterday, I'm really pleased with them and was very impressed with the service you offer. I will be passing on my recommendation to friends and family.
Many thanks Jacqui, they arrived safely and have been sent off to the opticians
They look fantastic, I can't wait to give them to Henry, he will delighted!
Thank you for all your help.
Many thanks for pulling out all the stops and getting our Oakleys to us in
record time, before our holiday. I didn't think it possible but you achieved it, well done!
Both pairs are perfect in every respect. Thanks for the retaining cords and all the sound advice you gave.
A most impressive and efficient service.
Hi Jacqui, thanks once again for making the effort to reply, its surprising
actually the amount of companies who never bothered, they obviously don't
need the business!
Yes, I was very satisfied with the service and very impressed with your
website which included alot of valid and interesting information.
You personally have been exceptionally helpful and I say thank for replying
to my persistent emails!. Also, thanks once again for your advice in the
lense options and advising me not to purchase the more expensive lense for
the main purpose in which I require the glasses.
I will advise anyone I know who is intending to buy new sunglasses
especially to at least visit your site.
Many thanks Jacqui and I look forward to receiving my purchase in due
14 July 2005
I have just received my sunglasses and I would just like to say thanks very much 5 out of 5.
3rd November 2005
Sorry I have not written sooner - the replacement Half-Jackets arrived a couple of days ago and are fantastic.
I can't thank you enough for all your help and support and your service is second to none, and you can quote me!
Please pass on my gratitude to the Oakley team in Ireland as well - I have been buying prescription Oakley's for
about six years now and the replacements are my fourth pair (sadly I wasn't aware of Isyte before!).
It is nice to feel that my small measure of loyalty to Oakley has been appreciated by their kind gesture and its
reassuring to know that top notch levels of customer service can still be found, though naturally only in the
Dr. Tim Waller,
4th November 2005
I received my glasses on Tuesday well in time for my holiday, they're
just what I wanted.
17th January 2006
I bought some prescription Oakleys from Isyte at the start of the summer,
and have been delighted with every aspect of the product and the service. I
originally chose them because they were the cheapest I could find on the
net, but after placing my order I was kept well informed on its progress,
and the quality service just kept coming. There was a slight problem with my
prescription, so I was quickly contacted and given easy to understand,
realistic options. Jacqui then liased with myself and Oakleys to find the
best solution, and when the glasses arrived they were gorgeous and the
vision perfect. They served me very well over the summer and continue to do
so in the winter sun. If you're after designer prescription eyewear I can
highly recommend Isyte.
14th June 2006
Received my sunglasses today and their great. Just want to say thanks for a
brilliant service I received!
All the best
Just to let you know I received the glasses this morning and I love them. Your prompt service is much appreciated and I would recommend your company to anyone.
Just wanted to drop you a note to let you know that my Oakley's have just arrived safely.
I absolutely LOVE them, and I didn't realise how much difference it would make to have wrap around prescription lenses as i can see so much more.
Many Thanks, it's been a pleasure dealing with you.
Thank-you so much for sending me the enclosed glasses. I am very pleased with my new Kickstand 2.0 and I continue to enjoy the Juliets with Transition lenses. They are excellent. Thank-you for your continued outstanding customer service. I really appreciated you getting the latest set of glasses ready fro me in sucha s hort space of time.
I received my glasses and lenses yesterday and I just wanted to thank you for the excellent service you gave me from your initial advice on which lenses would be best for me through to sorting out the easiest way of getting it all done. Your customer service on it's own would be enough for me to use you again or recommend you but the fact that you were also cheaper than anyone else makes it a real no brainer!
Andrew Feb 2008
Thank-you so much for all your help and advice, I will order some prescription sunglasses later. It will be a joy to be able to go walking and not be blinded by the sun. I shall certainly pass on information about Isyte to anyone I come across that will benefit like myself. You really have gone that extra mile for me and you will never know how much it means to me that something has been done for me.
Mariannne Feb 2008
30th May 2008
I felt that I must write to thank you for all your help and patient advice in response to my numerous enquiries. I am absolutely delighted with both pairs of prescription sunglasses which you have sent to me; the Zeiss Skypols in the Oakley Why 4 frame are absolutely superb, both in terms of glare reduction and optical sharpness, and the Oakley Ti-Whiskers are ideal for fishing.
Futhermore with regard to my exacting requirements for my spectacles your efforts to locate the circular frames and to put the wonderful Zeiss Punktal 1.6 lenses in them have provided me with two superb pairs of spectacles and are a demonstration of your excellent professionalism and fantastic customer care.
Many thanks again, Jacqui, for what is truly a Rolls Royce service.
Ian Scott Fraser
I just wanted to drop you an email to thank you very much indeed for getting us these sunglasses so quickly. They arrived last Friday in time for the tennis and Jonty is really pleased with them. We would have no hesitation in recommending your services to others.
Alex June 2008
Sunglasses arrived today, look fantastic ! Just as they arrived the sun went in. Going to Lanzarote at Easter and Australia at Christmas so should get some good use out of them. Thank you for your kind assistance and it was a pleasure dealing with you, enjoy your Easter.Thank you for your excellent correspondence, I will definitely recommend you.
Steve. April 2009
Wow - excellent speedy service - as usual - many thanks
Darren April 2009
Just to say a quick thank you,
The Glasses arrived yesterday all in one piece , and im very happy with them,
as you say there is very little difference between the five 3.0 and five squared model,
appreciate your help and very good customer support !
Phil.(Switzerland) 26th May 2009
Hi jacqui, i have recieved the parcel all nicely packed with no damages, in excellent condition, they arrived on the 29th afternoon but i was away and only went to collect them yesterday, am very very happy thank you and all at isyte UK for the smooth order online. best regards!
Christopher(Singapore) 4th June 2009
Just to let you know they have arrived! Thank you very much for all the chasing around on this, much appreciated.
Very happy with the customer service!
Rebecca 16th June 2009
I just wanted to srop you an email to say a HUGE thank you - I received my sunglasses today, way ahead of schedule, and they are perfect! Thanks for all your help, I have already recommended you to 2 work colleagues! First class service!
Stuart. 17th June 2009
Extremely impressed with the service and overall product!
I only wish i ordered my standard spectacles from you as well
as my Oakley straightjackets.
Also your service for prescription oakleys is not only cheaper
but also FASTER than buying NON prescription sunglasses through
the oakley website direct!!!
24th June 2009
17th September 2009
Hi just to say thanks i received my order of the oakley jawbone pescription sunglases, yesterday and wow they are amazing thank you, i will be passing your website on to my friends and will be ordering from you again. soon, all the best.
23rd September 2009
Just a quick note to say thank you so much for sending my glasses back the lense is perfect, please put a note on your website confirming the outstanding customer service that your company provided for me in this matter.
24th Septamber 2009
The Oakleys arrived yesterday. They are fantastic. I am so pleased with them. The lens are just brilliant.
Once again can I say how pleased I have been with the customer service, the assistance and the patience that your company has shown.
I will never be tempted to use any other optician than ISYTE.
I will be back sometime soon for a new pair of prescription distance
glasses. Until then take care and thanks again for all your help.
It is wonderful to have a clear website combined with the ease at being
able to chat over the phone and receive expert advice. I have been
impressed by your friendly, efficient and expert service and will gladly
recommend you to my friends.
September 28th 2009
Many thanks for the wonderful service, without which I doubt that I
would be wearing these superb prescription Oakley Radars and enjoying
the crystal clear vision they are famous for!
With all the colours, lens types, frame types, and many other options
concerned with prescription Oakleys, I was completely confused as to
what I should be ordering and about to give it away until my enquiry to
Your friendly, helpful approach backed up by knowledge of all the
products and options made it all very easy, and the sunglasses were with
me here in NZ in well under two weeks. So now I'm looking forward to a
great summer's cycling in them!
Jacqui - hi!
Got my Oakleys this morning.
Exceptionally impressed with your service and value for money.
Thank you kindly,
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